Tiffany Solomon said she used to get all of her prom dresses from Cinderella's Bridal Salon in West Warwick.
So when it came time for her to buy her wedding dress, she went back there.
"We went in the end of July last year and tried a Liz Fields dress, and he said we needed to put $1,300 down," Solomon said.
Solomon readily wrote the check.
She said months passed and she hadn't received the dress. Solomon called the designer directly, who told her they stopped doing business with Cinderella's in September. They told her the dress was never ordered.
She's out $1,300 and still doesn't have a wedding dress.
"Still don't have a wedding dress, nope. It's very disappointing," Solomon said.
Solomon isn't alone. More than a dozen brides contacted NBC 10 with similar stories.
A telephone recording says the phone number for Cinderella's is disconnected. A sign on the store's window read Tuesday, "Closed today because of illness."
"I just like to know, where's my money? Where is my dress? If I'm not getting my dress, I want my money back," said customer Renee Delfino.
Calls to the store's owners, Scott and Judith Gray, have gone unanswered.
The Rhode Island attorney general's office is looking into the matter.
Anyone who did business with the salon and has concerns is urged to call the attorney general's Consumer Protection Unit.
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