Everybody Doesn’t Like Something . . .
by Paul Giacobbe
Terrence McCarthy of South Kingstown who, I suspect, is going to provide fodder for a lot of these blog postings, emails that he was troubled when an NBC10 anchor commented “That is an amazing story,” at the end of a recent report. He likens the remark to the frequent comment by anchors that “this is (or that was) interesting.“
If a story weren’t interesting, he suggests, it wouldn’t have been chosen for the limited time available on a nightly news broadcast. Why is it, he writes, necessary to reinforce – or to try and convince a viewer – that a story is interesting?
I agree, but as I told Mr. McCarthy, a running critique of the NBC10 news shows is not the function of the Viewers Voice/ombudsman. The ombudsman position was created more than ten years ago to provide an independent avenue of redress for viewers who feel a story lacked fairness, accuracy or balance. My role, as I understand it, is not to be a critic of the news shows, except when they impact on fairness, accuracy and balance issues. The people who put together the news shows each day have a lot more experience and expertise in day to day news operations; they deal with issues and problems that many of us don’t, or can’t fully understand.
That having been said, however, it doesn’t mean that the contributors to this blog can’t express their opinions about the quality of the newscasts or about any other aspect of the varied NBC10 news shows. I encourage viewers to comment on what they don’t like about a particular story, or a news show. There is no other Providence television station that actually gives viewers the space to complain about their news product.
While perhaps outside the ombudsman function, there are some things that I, just like any other viewer, am occasionally troubled by.
I don’t like a story that contains unattributed references, even the most innocent. When a reporter says that a person was, for example, “too upset to speak,” he or she can’t possibly know that. If the person said they were too upset to speak, then that’s the way it ought be reported.
I don’t like it when a reporter tries to “sell” a story by attempting to make it more dramatic than the who, what, where, when and why suggest it is.
I don’t like a story labeled as an investigative report when it’s nothing more than a really good consumer story, or simply a station exclusive. The investigative reporting label is unnecessarily cheapened when it’s put on stories that don’t contain a significant element of investigation. By definition, any story that can be assembled in a day or two doesn’t meet those criteria.
I don’t like it when I see words, especially names, misspelled on graphics which accompany a story. It makes me concerned about the care that went into the rest of the story.
Well, that was liberating. What don’t YOU like?
While NBC10 provides the space for this blog, the opinions are mine alone. (Shouldn’t that be obvious by now?) – Paul Giacobbe
Reader Reactions
Posted by ( frances beck ) on March 25, 2008 at 11:13 am
Hii am trying to find someone who can help me.I have had a problem with verizon internet since october 2007,an have had about 10 different people supposed to be handling it but so far they have done nothing.I paid my bill in ovt (61.30) I paid with a check from my bank, they said they didnt recieve it i got the cancelled check back they did cash it they deposited into a Wachovia account verizon internet.And i have sent 4 faxed copies of the check, still with no resoultion.I spoke with billing i spoke with magment i also spoke with the complanint dept.I believe that they credited my money to someone elses account.Ive had verizon since july an ever since there is been one problem after another.I recieved a corrupt disc to download i had to call an spent 4 hours on the phone for them to set my account up.Since then every month ive had to call cause they added charges to my accounteach an every month that i never order.Which they do take off but the next month there is new charges,An now with this $61.30 they have threatned me to shut off my service an to ruin my credit,i paid that bill an they got the copy of the check.An they just pass me off from one area to another.Ive spent so much time on the phone since october an no one can get this squared away i just dont understand it.How can they get a check cash it an then say they didnt get it.When it was put into their account.It use to be do what you can to make your coustomers happy,not today .They tell me i should pay it again an they will get it straigthen out i dont believe them they cant even figure out what they did with my check.It cost me every time i fax it an it cost me for all these hours on the phone.I am at the end of my rope.Is there any way you can help.I was looking for the investagtor reporter. Thank for your help.
Mrs frances Beck
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Posted by ( Terrence McCarthy ) on December 05, 2007 at 6:37 pm
What a difference a week makes. Last week I commented that, all things considered, Channel 10 does a good job of delivering the news. Since then I’ve noticed some changes. A new, affable, young, handsome, chatty, energetic, smile and a shoeshine kind of ( Doug White, we MISS you!! ) anchorman who’s taken over the studio like Al “ I’m in charge now “ Haig took over that room back then. I’m seeing more happy talk between and among the crew. And tonight, at 5 p.m. the first twenty minutes of the show had stories about a beauty queen somewhere in the midwest, a car crash somewhere in the midwest, a guy who was attacked by a tiger ( this happened somewhere far from Rhode Island ), and a canned story about airport safety. The latter was, essentially, a video press release, news reported by a reporter not on Channel 10’s payroll. I was hoping to see someone from Channel 10 follow this story with some news out of OUR airport. But no. The next story was about cellphone use. Somewhere else.
What’s happening here in Rhode Island? As I watched the news this evening, the answer, at least for me, was…
Absolutely nothing. Which is a lie; lots of stuff’s happening here. Maybe Channel 10’s just having a bad week. Maybe something’s happening THERE. Maybe Channel 12 will cover that story.
At least the weather was OUR weather.
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Posted by ( Terrence McCarthy ) on November 28, 2007 at 11:50 am
All things considered, Channel 10 does a fine job of reporting the news. Reporters and anchors are likable and professional. Having been a reporter ( newspaper ), I know the environment in which news people work is wound tightly with deadline tension. Mistakes will be made, both at the local and the national level. ( Just ask Dan Rather about that ) That said, I agree that most,if not all, happy talk and opinion sharing by and among the news people we see on the screen is unnessary and counterproductive. As Joe Friday used to say, “ Just the facts… “
The worst offenders are at CNN, MSNBC and FOX ( Despite its phony claim, “ We report, you decide. “ ) Before I got my degree in journalism, my heros were people like Eric Sevareid, Charles Collingwood, Murrow. Murrow, after his famous show about Senator Joe McCarthy, didn’t have to tell us viewers, “ That was an amazing story. “ Or “ That was interesting. “ The story spoke for itself.
Would that all news stories these days, be they local or otherwise, do just that.
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