How to get a human on the line

By Mia DiBenedetto | Managing Editor, turnto10.com
Published: March 26, 2009

Amazon.com: 800-201-7575. Don’t press or say anything.

Apple: 800-275-2273. Press 0 at each prompt, ignoring messages.

YOUR TOWN, YOUR NEWS
Blackstone Valley
Bristol County, Mass.
East Bay
Metro Providence
Newport County
Northwest R.I.
South County
West Bay

Bank of America: 877-231-9372. This number goes directly to an operator.

Capital One: 800-548-4593. Press 0

Citibank: 800-756-7047. Press 0# at each prompt, ignoring messages.

Dell Tech Support: 800-624-9896. Press 3, then say “agent” at each additional prompt, ignoring messages.

Hewlett-Packard: 800-474-6836. Say “agent’ at each prompt, ignoring messages.

Macy’s Credit: 800-280-4356. Press 9 then press 0 at each prompt thereafter, ignoring messages.

MasterCard: 800-622-7747. Press 000 at each prompt, ignoring messages.

NetFlix: 888-638-3549. Press 0 at each prompt.

Overstock.com: 800-843-2446. Press 0 at each prompt, ignoring messages.

Target Online: 800-591-3869. Don’t press or say anything, ignore messages.

Visa: 800-847-2911. Press 0 at each prompt, ignoring messages.

Wachovia: 800-922-4684. Press 00 at each prompt, ignoring messages.

Wal-Mart.com: 800-966-6546. Press 5 to speak to a customer service rep.

White House: 202-456-1414. This number goes directly to an operator.

Reader Reactions

Voice your opinion by posting a comment.

Flag Comment Posted by mellrocks on March 27, 2009 at 3:01 am

I agree with smitty, I mean seriously, pretty soon everything is going to be overseas and this country will go to he11. The people who are in charge of it don’t understand that what they think saves money will doom them in the long run. Anyway, wtf do I want to talk to someone in some other country who I can barely understand about a problem I am having in THIS country? Wth are they gonna do?

Flag Comment Posted by Smitty on March 26, 2009 at 11:35 am

For a lot of companies today the problem isn’t getting an agent on the line so much as it is getting an agent on the line IN THIS COUNTRY. All too many of them have outsourced their help lines to overseas countries. Those people are all too often people who really can’t help you—and neither can their supervisors, if they even have one there.

Too many companies look only at that bottom line—ignoring the people who grow that bottom line in the process.

Flag Comment Posted by tinrose on March 26, 2009 at 11:25 am

How about getting some one that speaks English or at least speak enough that I can understand him/her.

Flag Comment Posted by Tydon on March 26, 2009 at 10:23 am

VERIZON:
at the voice prompts try saying “operator” or “agent” instead of choosing from their menu.

Page 1 of 1