Chat transcript: Digital television transition

The following is the transcript of a live chat on NBC 10’s DTV Education Day.  Find additional information on our DTV Special Section.

NBC 10 Guest says to (2009-2-12 17:12:5):
Looking to apply for a coupon for a digital converter box?
NBC 10 Guest says to (2009-2-12 17:12:19):
Visit https://www.dtv2009.gov/
Bridget77 says to (2009-2-12 17:13:27):
Hi, I have a question regarding the digital tv change over
NBC 10 Guest says to (2009-2-12 17:13:35):
Go ahead Bridget
Bridget77 says to (2009-2-12 17:14:36):
I purchased a converter box a few months ago and hooked it up. The reception was worse with the box than without. I don’t have a rooftop antenna and cannot put one on my apartment building
Bridget77 says to (2009-2-12 17:14:56):
is this something that will change when Feb 17 comes around
Bridget77 says to (2009-2-12 17:15:1):
or what else can I do?
NBC 10 Guest says to (2009-2-12 17:16:37):
What kind of antenna do you have and what city are you located in?
Bridget77 says to (2009-2-12 17:16:56):
I have rabbit ears and live in Providence
Bridget77 says to (2009-2-12 17:18:15):
welI I dont have rabbit ears, but that’s the kind of antenna we use
NBC 10 Guest says to (2009-2-12 17:19:7):
You should take a look at a UHF antenna.
deb says to (2009-2-12 17:19:23):
I have a 4 inch tv in the kitchen. It is like the kind you can use for camping. The atenna is permently in the tv. Do I still set u
NBC 10 Guest says to (2009-2-12 17:19:26):
Channelmaster makes a pretty good model for around $15
NBC 10 Guest says to (2009-2-12 17:20:1):
Deb do you have a VCR input?
NBC 10 Guest says to (2009-2-12 17:20:7):
in the tv?
Bridget77 says to (2009-2-12 17:20:51):
Thank you
NBC 10 Guest says to (2009-2-12 17:21:2):
No problem Bridget. Glad to help.
deb says to (2009-2-12 17:21:41):
I have a 4inch tv that can also be battery operated. The atenna is permently in the tv. I do have all the plugs in the back. My quest is-do I need another atennea and do I hook it up like it says for AV jacks. Also, I change my channels by a knob so there is no channel 3 any help appreciated
deb says to (2009-2-12 17:22:4):
I do not have a vcr or other equip attached
NBC 10 Guest says to (2009-2-12 17:22:43):
If it has AV, then you can hook up a converter box
BobC says to (2009-2-12 17:23:1):
Quick question:  All I get is a busy signal on the call-in lines.  Not enough people on staff?
NBC 10 Guest says to (2009-2-12 17:23:35):
Hi Bob. We are getting a lot of calls. Is there something that I can help you in our DTV chat?
deb says to (2009-2-12 17:23:56):
Thanks but what about putting the tv to channel 3 like it says in the instructions?
BobC says to (2009-2-12 17:23:59):
Well, I don’t know, Guest.  Do you have a name?
NBC 10 Guest says to (2009-2-12 17:25:36):
Hang on one sec BobC, I want to finish with Deb first.
BobC says to (2009-2-12 17:25:49):
I got thru
NBC 10 Guest says to (2009-2-12 17:26:25):
Deb, how did you get to Channel 10 before?
deb says to (2009-2-12 17:29:6):
I turned the knob on the side of the tv to get to any channel. It also has vhf and uhf button to get the other channels. This is like the kind of tv that you can take in the car or camping with batteries.
deb says to (2009-2-12 17:29:53):
It is not cable ready if that helps at all
nbbj2004 says to (2009-2-12 17:31:6):
why isn’ my picture on channel 10 a full screen picture? I have hdtv.  Will I have full screen picture when channel 10 switches to dtv?
NBC 10 Guest says to (2009-2-12 17:31:45):
One second Deb. Thanks for being so patient.
NBC 10 Guest says to (2009-2-12 17:33:18):
I’m trying to get some answers
thepune53 says to (2009-2-12 17:36:50):
I have hooked up my new converter box to my old tv that is attached to an external antenna. How do I test to see if it is done properly so that I am all set to go on the 17th? Thanks
NBC 10 Guest says to (2009-2-12 17:38:46):
Deb, if you don’t have an antenna jack on the back of the televsion, i’m not sure there’s much we can do to help you out.
NBC 10 Guest says to (2009-2-12 17:39:6):
Unfortunately, you might have to get a new tv. Sorry :(
medsox says to (2009-2-12 17:39:30):
will channel 10 broadcast in High Def in a 16:9 format after the 17th?
NBC 10 Guest says to (2009-2-12 17:40:18):
nbbj2004—NBC Brodcasts yes, you’ll get a full screen picture. But for local news, no.
medsox says to (2009-2-12 17:40:51):
when will the local news go to a full screen format?
deb says to (2009-2-12 17:41:20):
I do have a spot on the back that says ext ant. Does this mean that I have to get another atenna? and won’ t that interfere with the one in that is in the tv- or should I just push it down all the way.
NBC 10 Guest says to (2009-2-12 17:43:15):
thepune53—we’ve been broadcasting digitally for over a year now. Power on the converter box and see if it works.
NBC 10 Guest says to (2009-2-12 17:43:40):
deb, you’re going to need to buy a UHF antenna. Channelmaster sells a decent model for about $15
NBC 10 Guest says to (2009-2-12 17:45:7):
medsox, NBC 10 will not be broadcasting in high-def after Feb. 17
medsox says to (2009-2-12 17:45:19):
when will the local news go to a full screen format?
deb says to (2009-2-12 17:45:23):
So then I will still need the uhf one even though the orig one works for both. If that is the case ok Let me know. And by the way any info on the channel procedure.
nbbj2004 says to (2009-2-12 17:45:27):
Thanks - I have the same question as medsox - when will the local news go to a full screen format?  How about nbc nightly news with Brian Williams?
medsox says to (2009-2-12 17:45:53):
nightly news is in full high def
medsox says to (2009-2-12 17:46:3):
do you use cox or verizon?
nbbj2004 says to (2009-2-12 17:46:13):
we have comcast
medsox says to (2009-2-12 17:47:14):
i know that cox nbc is in the 700’s and verizon nbc is in the 500’s call comcast to see if you are getting the right high def channels
NBC 10 Guest says to (2009-2-12 17:47:37):
medsox, hold on one sec
NBC 10 Guest says to (2009-2-12 17:47:46):
deb, still investigating for you as well
nbbj2004 says to (2009-2-12 17:47:58):
comcast is in the the 800s but the picture is still not a full screen
medsox says to (2009-2-12 17:49:50):
well i get the nbc nightly news in full screen format. If the local news has the black bars on the left and right of the picture I would call comcast .
NBC 10 Guest says to (2009-2-12 17:50:6):
We’re not budgeted for that anytime soon.
medsox says to (2009-2-12 17:50:16):
ok thanks.
NBC 10 Guest says to (2009-2-12 17:50:19):
sorry
NBC 10 Guest says to (2009-2-12 17:50:36):
NBC nightly you should be seeing in full screen
NBC 10 Guest says to (2009-2-12 17:50:50):
deb, still working on that one for you. thanks for being so patient
NBC 10 Guest says to (2009-2-12 17:52:55):
you’ll still need the UHF antenna. As far as the channel procedure, is there any way you can switch the channel to channel 3
NBC 10 Guest says to (2009-2-12 17:53:26):
i’m trying to picture how you change channels. it’s hard to visualize, because I don’t have a picture of it
NBC 10 Guest says to (2009-2-12 17:54:12):
Can you describe how you switch channels again? Sorry to be peppering you with questions.
deb says to (2009-2-12 17:55:30):
I can’t seem to turn the know to channel 3 but there is a push button in the back that says tv/av if that is any help
Jato822 says to (2009-2-12 17:56:38):
Where is the best price I can get a converter box without the government coupon?
NBC 10 Guest says to (2009-2-12 17:57:32):
Jato, hold on 1 sec
NBC 10 Guest says to (2009-2-12 17:58:21):
Deb, you can use that AV button. You’ll still need to purchase the UHF Antenna. Hook that up to a converter box, and then you can use the AV outs to hook that up to your TV
NBC 10 Guest says to (2009-2-12 17:58:49):
once you hook it up to your tv, hit that tv/av button and you should be good
NBC 10 Guest says to (2009-2-12 17:59:22):
deb, make sure your converter box is powered on {smile_smiley}
deb says to (2009-2-12 18:0:43):
Thank you so very much. I will give that a try.
NBC 10 Guest says to (2009-2-12 18:1:9):
thank y ou deb
NBC 10 Guest says to (2009-2-12 18:1:25):
ok, jato822
Jato822 says to (2009-2-12 18:2:5):
oops sorry..I’m back
NBC 10 Guest says to (2009-2-12 18:2:21):
im searching, hold on 1 sec
elknor says to (2009-2-12 18:2:24):
I revieved a coupon a while ago from the mail but did not open it, when I did open it I found it expired 12/31/08 when I called to question they stated I could not receive another one any sugguestions?
NBC 10 Guest says to (2009-2-12 18:2:40):
Channel Master makes a good one. I’m trying to find a model
Jato822 says to (2009-2-12 18:6:2):
I just want one that’s not too expensive
NBC 10 Guest says to (2009-2-12 18:8:14):
jato, i’m looking for a good model
NBC 10 Guest says to (2009-2-12 18:8:24):
and inexpensive too. one sec
Jato822 says to (2009-2-12 18:8:30):
great - thanks
NBC 10 Guest says to (2009-2-12 18:9:38):
elknor, hold on
NBC 10 Guest says to (2009-2-12 18:9:59):
http://channelmasterstore.com/category/2125904721/1/Indoor-Antennas.htm
NBC 10 Guest says to (2009-2-12 18:10:7):
there are some Channel Master antennas here
NBC 10 Guest says to (2009-2-12 18:10:39):
elknor, is that the only coupon you applied for?
Jato822 says to (2009-2-12 18:10:41):
and that will work instead of the converter box?
elknor says to (2009-2-12 18:10:51):
I received the answer, you can reapply, thanks for the help have a good nite!
NBC 10 Guest says to (2009-2-12 18:10:57):
thanks
NBC 10 Guest says to (2009-2-12 18:11:9):
sorry jato, thought you were looking for an antenna
NBC 10 Guest says to (2009-2-12 18:11:10):
sorry
NBC 10 Guest says to (2009-2-12 18:11:14):
converter box..
Jato822 says to (2009-2-12 18:11:22):
it’s ok
NBC 10 Guest says to (2009-2-12 18:11:32):
gimme 1 sec
Jato822 says to (2009-2-12 18:11:43):
take your time
alisa235 says to (2009-2-12 18:12:3):
I have a new TV but an antenna because we dont get cable at school…even if my TV is new, does it need a digital converter reciever?
NBC 10 Guest says to (2009-2-12 18:14:19):
one sec alisa
NBC 10 Guest says to (2009-2-12 18:14:38):
jato822—CNET reviews this model as a pretty good buy
NBC 10 Guest says to (2009-2-12 18:14:39):
Dish Network TR-40 CRA
NBC 10 Guest says to (2009-2-12 18:14:44):
it’s about $40
alisa235 says to (2009-2-12 18:14:47):
ok thank you
NBC 10 Guest says to (2009-2-12 18:14:50):
it’s one of the cheaper ones
Jato822 says to (2009-2-12 18:14:54):
ok thanks
NBC 10 Guest says to (2009-2-12 18:15:4):
others are about $60
NBC 10 Guest says to (2009-2-12 18:15:6):
this one’
NBC 10 Guest says to (2009-2-12 18:15:14):
is a pretty good box and a good buy
NBC 10 Guest says to (2009-2-12 18:15:18):
ok alisa
Jato822 says to (2009-2-12 18:15:24):
great…thanks so much for your help!!
NBC 10 Guest says to (2009-2-12 18:15:27):
how new is your tv
NBC 10 Guest says to (2009-2-12 18:15:37):
no problem jato. glad we could help
alisa235 says to (2009-2-12 18:16:11):
i just bought it in sept and it is a HD tv
NBC 10 Guest says to (2009-2-12 18:16:40):
then it should have the digital tuner in the TV
NBC 10 Guest says to (2009-2-12 18:17:2):
no need for the converter box
alisa235 says to (2009-2-12 18:17:25):
ok, thats what i thought. one last question: do i have to wait til the conversion to recieve the new channels how do i get the TV to recognize them when it scans?
NBC 10 Guest says to (2009-2-12 18:18:31):
you would just need to reprogram the tv
NBC 10 Guest says to (2009-2-12 18:18:43):
through your remote
alisa235 says to (2009-2-12 18:19:7):
ok. thank you very much. this was very helpful.
NBC 10 Guest says to (2009-2-12 18:19:19):
glad we could help
lindameyer says to (2009-2-12 18:20:18):
How do I request the $40 gov’t coupon?
NBC 10 Guest says to (2009-2-12 18:20:56):
Hi linda. You can apply online to http://www.dtv2009.gov
lindameyer says to (2009-2-12 18:21:56):
What do converter boxes usually cost?
NBC 10 Guest says to (2009-2-12 18:22:15):
anywhere between $40-$60
NBC 10 Guest says to (2009-2-12 18:22:40):
CNET reviewed a whole bunch of them
NBC 10 Guest says to (2009-2-12 18:23:1):
This model was reviewed as one of the better ones and it’s cheaper
NBC 10 Guest says to (2009-2-12 18:23:2):
Dish Network TR-40 CRA
NBC 10 Guest says to (2009-2-12 18:23:6):
it’s about $40
ftwebster says to (2009-2-12 18:23:12):
why am I now seeing DTV look-a-like commercials for antennaweb.org? They are telling me that not only do i need a digital box but a new antenna. Then asks for all my personal info short of my social security number. Is it true? or fraud?
lindameyer says to (2009-2-12 18:23:50):
Thanks so much! This is my first online chat.
NBC 10 Guest says to (2009-2-12 18:23:59):
glad we could help linda
NBC 10 Guest says to (2009-2-12 18:24:6):
ftwebster hold on 1 sec
NBC 10 Guest says to (2009-2-12 18:26:52):
ftwebster—do you have a tv that needs a converter box?
ftwebster says to (2009-2-12 18:27:3):
yes
NBC 10 Guest says to (2009-2-12 18:27:32):
have you purchased one yet?
ftwebster says to (2009-2-12 18:27:37):
no
NBC 10 Guest says to (2009-2-12 18:28:3):
Dish Network TR-40 CRA is a pretty good model for about $40
ftwebster says to (2009-2-12 18:30:32):
are you talking to me? this doesnt answer the question about antennaweb.org…. also,  i have seen installation videos. in each one they hook up rabbit ears to the box. i dont have rabbit ears but the kind that comes straight out of the back of the tv. will this matter?
NBC 10 Guest says to (2009-2-12 18:32:13):
ftwebster—antennaweb.org is not the best site to fit your DTV needs. tvfool.com (i know it sounds foolish) has some great information
ftwebster says to (2009-2-12 18:32:57):
comment on installation plz
Louis Leveillee says to (2009-2-12 18:33:7):
Last week an antenna installer from Woonsocket was featured. I sent an e-mail but received no reply. Do you know the name of the firm?
NBC 10 Guest says to (2009-2-12 18:33:23):
Louis, hang on 1 sec
Brian Keeler says to (2009-2-12 18:34:16):
I have an extra $40 coupon which I don’t need. Do you know if I can donate it to someone?
terryc says to (2009-2-12 18:35:0):
My uncle has a basement apartment in a building that has antenna service for the whole building.  I put a converter box on his livingroom TV, and he gets minimal reception on that.  I tried the same on his bedroom TV, and the converter box didn’t find a single channel during the setup process.  He watches several stations on that TV now.  What do I do to get reception for him on the bedroom TV?
NBC 10 Guest says to (2009-2-12 18:35:30):
ftwebster—if you don’t have a physical antenna output then it does matter
ftwebster says to (2009-2-12 18:36:2):
so the tv needs to be thrown out?
NBC 10 Guest says to (2009-2-12 18:36:8):
Brian, I’d suggest trying to find a community center to donate it to.
mjsteiman says to (2009-2-12 18:36:29):
Do I need an outside antenna with the converter box or will “rabbitt ears” work?
NBC 10 Guest says to (2009-2-12 18:37:4):
ftwebster is there something that the digital converter box can hook up .. in the back of the television
ftwebster says to (2009-2-12 18:38:0):
i never look back there. i think it has those little screws that the horseshoe wires go under…
NBC 10 Guest says to (2009-2-12 18:38:46):
ftwebster where are you located
ftwebster says to (2009-2-12 18:38:51):
prov
NBC 10 Guest says to (2009-2-12 18:39:16):
you need an adapter for your older tv
NBC 10 Guest says to (2009-2-12 18:39:25):
but yeah, you’re rabbit ears shoudl work
ftwebster says to (2009-2-12 18:40:8):
so go to radio shack and say i need an adapter?
NBC 10 Guest says to (2009-2-12 18:40:10):
hold on mjsteiman
NBC 10 Guest says to (2009-2-12 18:40:24):
describe the tv you have, and they should be able to provide you what you need
ftwebster says to (2009-2-12 18:40:36):
thx
ftwebster says to (2009-2-12 18:40:44):
I have two coupons. the store that i wish to buy the converters at told me they would honor the coupons even if they are expired. they only get 3 boxes a week and there is a long waiting list. should i worry about them keeping their word?
Louis Leveillee says to (2009-2-12 18:41:6):
What’s the word on the Woonsocketantenna firm?
NBC 10 Guest says to (2009-2-12 18:41:12):
i would just get on that waiting list.
NBC 10 Guest says to (2009-2-12 18:41:38):
Louis, can you send an e-mail to . I can’t get to the reporter that did that story
Louis Leveillee says to (2009-2-12 18:42:0):
Thanks.
NBC 10 Guest says to (2009-2-12 18:43:3):
terryc
mjsteiman says to (2009-2-12 18:43:13):
Sylvania cable ready
terryc says to (2009-2-12 18:43:33):
I,m here. What do I do?
NBC 10 Guest says to (2009-2-12 18:44:57):
unfortunately there’s not much you can do because it is an apartment building
terryc says to (2009-2-12 18:46:0):
Can I split the signal coming into the livingroom and run a cable to the bedroom TV?
NBC 10 Guest says to (2009-2-12 18:47:24):
yes you can.
terryc says to (2009-2-12 18:47:36):
Thanks
NBC 10 Guest says to (2009-2-12 18:47:39):
a good UHF antenna will help you with your signal
mjsteiman says to (2009-2-12 18:48:10):
thanks
LC says to (2009-2-12 19:8:39):
I have the old fashion set up with rabbit ears. I have the converter box which is set up correctly, how come I get less channels now and channel ten breaks up all the time, not to mention my tiv volumn is up all the way and sometimes it’s still hard to hear.
NBC 10 Guest says to (2009-2-12 19:9:23):
where are you located LC?
LC says to (2009-2-12 19:9:35):
North Kingstown
LC says to (2009-2-12 19:9:46):
I can’t get six or twelve at all
LC says to (2009-2-12 19:10:15):
I get a couple of channels in the 69 range, no fox64 either
NBC 10 Guest says to (2009-2-12 19:10:35):
you need to get a UHF antenna. You can find a good cheap one for about $15
NBC 10 Guest says to (2009-2-12 19:10:44):
UHF ones work better than rabbit ears
NBC 10 Guest says to (2009-2-12 19:11:7):
that should clear up a lot of your signal problems
LC says to (2009-2-12 19:11:13):
um, the one that I have plugs into a wall outlet
LC says to (2009-2-12 19:11:32):
it has both vhf and uhf on it
NBC 10 Guest says to (2009-2-12 19:12:22):
hold on 1 sec LC
LC says to (2009-2-12 19:12:33):
maybe I just need to buy a newer one
LC says to (2009-2-12 19:12:56):
I have a circular one and a bowtie one
NBC 10 Guest says to (2009-2-12 19:13:13):
the bowtie one should be so much better
LC says to (2009-2-12 19:13:14):
one for each tv, two different rooms of course
LC says to (2009-2-12 19:13:30):
it’s not, it does what I first explained
Sally Sainsbury says to moderator (2009-2-12 19:13:46):
Does a converter box replace cable for good reception?  I presently have Cox - am wondering if I drop Cox and get a converter box, will I get good reception?  Will I get many channels, or do you still need cable for that?
NBC 10 Guest says to (2009-2-12 19:17:19):
I just talked to one of our IT guys, he said because you live in North Kingstown, getting channels might be tough
LC says to (2009-2-12 19:17:47):
so much for the improvement. Thanks for checking.
NBC 10 Guest says to (2009-2-12 19:18:2):
Sally stick with Cox. Better signal. Easier maintenance
NBC 10 Guest says to (2009-2-12 19:18:15):
You can switch, I just think cable’s a lot easier.
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:18:37):
Cox is pricey!
NBC 10 Guest says to (2009-2-12 19:18:56):
It is. You can switch.
NBC 10 Guest says to (2009-2-12 19:19:7):
how old is your tv. is it older?
LC says to (2009-2-12 19:19:10):
Sorry, I have one more question
ftwebster says to (2009-2-12 19:19:12):
you only will rcv the regular channels and a couple more
NBC 10 Guest says to (2009-2-12 19:19:28):
LC, go ahead
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:19:38):
How can I find out how many and what channels I’d get?
LC says to (2009-2-12 19:19:45):
is there a difference in different converter boxes
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:20:7):
Don’t know age of tv - was given to me.
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:20:22):
but not too old
NBC 10 Guest says to (2009-2-12 19:20:31):
some are better than others. CNET has done some reviews on converter boxes
NBC 10 Guest says to (2009-2-12 19:20:41):
This model is about $40 Dish Network TR-40 CRA
LC says to (2009-2-12 19:21:5):
I bought the one with the coupon
NBC 10 Guest says to (2009-2-12 19:21:7):
Sally, are you going to need a converter box if you leave Cox
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:21:17):
yes
NBC 10 Guest says to (2009-2-12 19:21:49):
have you applied for a digital converter coupon?
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:22:12):
no, this idea just hit me tonight.
NBC 10 Guest says to (2009-2-12 19:22:43):
well, if you want to do this it’ll cost you between $40-$60 for the converter box (without the coupon)
NBC 10 Guest says to (2009-2-12 19:22:57):
then buy a UHF antenna (about $15)
LC says to (2009-2-12 19:23:2):
10 Guest?
NBC 10 Guest says to (2009-2-12 19:23:21):
LC, sorry?  what was the question
NBC 10 Guest says to (2009-2-12 19:23:27):
difference in converter boxes?
LC says to (2009-2-12 19:23:48):
are you saying that a “dish TR-40 CRA” is a better converter box? Do you think I would get better reception?
ftwebster says to (2009-2-12 19:23:54):
the neglected to tell us about all the antennae we will need to buy. now i hear we need UHF antennae too.
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:24:4):
I’d apply for a coupon, then wait til it arrived, using cox meanwhile, then switch when the coupon arrived.
NBC 10 Guest says to (2009-2-12 19:24:24):
LC the converter boxes are the same. It’s all about the antenna you buy
NBC 10 Guest says to (2009-2-12 19:24:42):
Sally, you can do that. Sounds like a plan
LC says to (2009-2-12 19:24:56):
okay, well the big bowtie isn’t working for my tv, nor it the circular one
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:25:7):
Is there a way I can talk to a person?  I tried calling, but got busy busy busy - and w/ verizon wireless, you pay for each call, busy or not.
LC says to (2009-2-12 19:25:12):
thanks anyway
NBC 10 Guest says to (2009-2-12 19:25:49):
you can call until 7:30
NBC 10 Guest says to (2009-2-12 19:26:32):
224-1JAR
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:26:45):
I can’t afford to keep trying.  Can you recommend how I can connect to a person - I do better verbally.
NBC 10 Guest says to (2009-2-12 19:27:6):
you can try calling tomorrow. try 455-9100
NBC 10 Guest says to (2009-2-12 19:27:16):
that’s the main WJAR number. Someone could help you then
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:27:19):
Thank you!!
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:27:38):
I appreciate you, I just don’t communicate well this way.
NBC 10 Guest says to (2009-2-12 19:27:43):
no problem
NBC 10 Guest says to (2009-2-12 19:27:47):
glad we could kinda help
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:27:52):
Bye!
NBC 10 Guest says to (2009-2-12 19:27:52):
{smile_smiley}
NBC 10 Guest says to (2009-2-12 19:27:57):
have a good night
Sally Sainsbury says to NBC 10 Guest (2009-2-12 19:28:5):
u2
npt says to (2009-2-12 19:28:7):
quick question
NBC 10 Guest says to (2009-2-12 19:28:12):
npt go ahead
npt says to (2009-2-12 19:28:48):
will my antenna in newport reach both pvd and bos stations ?
NBC 10 Guest says to (2009-2-12 19:29:7):
boston might be tough
NBC 10 Guest says to (2009-2-12 19:29:15):
providence you should be ok
npt says to (2009-2-12 19:29:19):
it is a fm digitasl antenna with 16 db gain
npt says to (2009-2-12 19:29:48):
what is the range via line of sight
npt says to (2009-2-12 19:30:8):
My antenna is 55 ft above sea level
NBC 10 Guest says to (2009-2-12 19:30:24):
hold on 1 sec
npt says to (2009-2-12 19:30:32):
holding
ftwebster says to (2009-2-12 19:30:53):
gee willikers
ftwebster says to (2009-2-12 19:31:0):
i have to know all that too
LC says to (2009-2-12 19:31:49):
no tv come tuesday…... back to reading
ftwebster says to (2009-2-12 19:31:59):
lol
ftwebster says to (2009-2-12 19:32:5):
sry LC
Catherine says to (2009-2-12 19:32:13):
Hi there, is there anywhere we can go to find out what stations will be available once the transistion occurs? Thanks
LC says to (2009-2-12 19:32:17):
hey thanks
NBC 10 Guest says to (2009-2-12 19:32:31):
npt… i want to ask one of our engineers
NBC 10 Guest says to (2009-2-12 19:32:35):
wait 1 sec
npt says to (2009-2-12 19:32:52):
ok I asm holding
NBC 10 Guest says to (2009-2-12 19:33:30):
catherine, tvfool.com is a good site to help you with that
Catherine says to (2009-2-12 19:33:52):
Awesome, thanks!
LC says to (2009-2-12 19:34:6):
question: without the coverter box on I get channel 6 very clearly, with the convert box I get “no signal”
npt says to (2009-2-12 19:35:10):
the question had to do with the height of the broadcast towers,  the signal attenuation and the db gain of the amp on the antenna, but i need the metrics so I cna do the calculations
npt says to (2009-2-12 19:35:42):
I think I have the height
LC says to (2009-2-12 19:35:43):
oh my gosh npt, do we need a degree for this too?
npt says to (2009-2-12 19:36:7):
no just a spreadsheet and a few numbers
ftwebster says to (2009-2-12 19:36:8):
he obviously has a roof top antenna
NBC 10 Guest says to (2009-2-12 19:36:11):
npt…can you send your question to .. our chief engineer can help with that
npt says to (2009-2-12 19:36:24):
ok, will do
NBC 10 Guest says to (2009-2-12 19:36:32):
i don’t have the numbers in front of me sorry
*** (2009-2-12 19:36:41):Moderator activated moderated-chat function.
moderator says (2009-2-12 19:36:53):
Unfortunately, our time for tonight’s chat is up.
ftwebster says to (2009-2-12 19:37:13):
back to the cave for us then
ftwebster says to (2009-2-12 19:37:16):
bye
moderator says (2009-2-12 19:37:17):
If you have additional questions, please visit DTV page by searching the keyword DTV.
LC says to (2009-2-12 19:37:23):
thanks, this has been helpful \
moderator says (2009-2-12 19:37:24):
You can also send your questions to
moderator says (2009-2-12 19:37:44):
Our engineers will answer any questions sent to